Bludot Manufacturing Excellence in Customer Service
Excellent customer service is our top priority here at Bludot Manufacturing, and it is what has allowed us to stay in business and remain successful for the past 40 years. Bludot Manufacturing is an industry-leading, custom brake kit manufacturer in South Bend, IN. With over 40 years of experience, Bludot is a preferred supplier of custom brake kits and parts in North America.
The key to our outstanding customer service starts with our amazing team but our top-notch communication, excellent lead times, quality products, and attentiveness to our customers are what really set us apart.
Our Team
Our team here at Bludot Manufacturing is faithful and hardworking. We have tenured employees who have been here for 20-30 years. They are the ones who make the company run smoothly and get everything out the door just-in-time.
Communication
Along with our fantastic team, our short lead times are made possible by our excellent communication system. This starts with our employees in the shop producing the products, who work together daily to ensure everything is running smoothly. Communication with our suppliers must also stay strong to ensure we aren’t short supplied and have everything we need.
Lasting Relationships
We have sustained strong customer relationships for 40+ years, making us one of the most reliable companies in the industry. We listen closely to our customers and respond to them promptly. Our goal is to meet their needs, so that they can trust us completely to provide the right products quickly. We strive to create fast lead times and quality products with very few errors to provide the right products to each customer just-in-time.
Reliable
Throughout our company history our lead times, products, and workmanship have remained consistent and reliable. We deliver brake kits adapted to manufacturer’s needs in the most efficient, cost effective way possible.
Our Goals
As we grow as a company, our main goal will remain keeping our customers satisfied and providing excellent results in all we produce. Keeping our customers well cared for and providing excellence in customer service is our top priority. You can learn more about the awesome employees who make our business what it is in our other blog posts.
Check out our products and contact us today to learn more about our custom trailer brake kits.